”Direkt Optik har verkat i Sverige sedan 1992 och är en optikerkedja som uppskattas för service, kunskap och kvalité. Professionella och legitimerade optiker i varje butik är en självklarhet, liksom ett attraktivt sortiment av märkesbågar och kvalitetsglas. Under 2013 uppmärksammades styrkan i affärskonceptet och företaget förvärvades av en av Europas ledande aktörer inom optikbranschen, Hans Anders Retail Group, med 500 butiker och drygt 1500 anställda.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.